The Road Home

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Employment Opportunities

The Road Home relies on a diverse staff to provide excellent care and service to the hundreds of people we help each day.

The Road Home has a complete benefits package: medical, dental, and vision insurance, 100% employer-paid life, short-term and long-term disability insurance, paid sick and vacation time, an Employee Assistance Plan, and a 403(b) retirement plan with employer contributions and matching. 

Employment opportunities with The Road Home vary based on availability and season. We are an equal opportunity employer with a diverse, multicultural staff. To apply for any of the positions below please email your resume or employment application to resumes@theroadhome.org and include the job title in the subject line.

Please note that all positions require a pre-employment criminal background check, drug screening, and reasoning test.

 


Client Advocate

Job Description:

The Road Home seeks employees that have a deep commitment to the mission of serving adults and families that are experiencing homelessness. Client Advocates will provide excellent customer service to these individuals, while working for the state’s largest homeless shelter system.

The Advocate will perform a wide variety of duties relating to working with poverty and vulnerable populations. This team member will work in a homeless shelter system that provides emergency shelter to over 1,000 individuals nightly, and permanent supportive housing to over 1,700 individuals each day. Working here is an opportunity to build people and change lives!

For more information about this position, please click here.


Coordinated Intake and Quality Assurance Supervisor

Job Description:

The Coordinated Intake and Quality Assurance (CIQA) Supervisor will work to ensure that the data collected at all levels of program entry is correct and accurate to best inform the Shelter and Housing Teams on the most effective way each client can work to step out of homelessness. This supervisor will
work with the Director of IT and other department supervisors to prioritize and coordinate agency programs to ensure that good data entry practices and results of data quality improvement or review techniques are in place. The goal will be to move all grant, program, and process to the highest reasonable level of efficiency based on best practice standards from stakeholder guidelines. The CIQA Supervisor engages in research related to federal regulations, conducts frequent internal audits, reconciles data across multiple systems, maintains records, and completes internal reports. This team leader will supervise three Coordinated Intake Specialists and three Quality Assurance specialists to determine prioritized work tasks and oversee their interactions with agency team members. This position requires a high degree of organization, attention to detail, and the ability to learn new tasks. This passionate self-starter will work for a learning based agency that operates Utah's largest emergency shelter and resource program and a deeply effective and performance driven housing program for individuals and families exiting homelessness.

For more information about this position, please click here.


Custodian

Job Description:

Serve as facility custodian for a 72,000 square foot dormitory facility. Shared responsibility for custodial care, light maintenance and general upkeep of Agency shelter facilities. Performs and assists with all custodial responsibilities such as proper floor care, sanitation, general cleaning, outside clean-up and accountability of tools and equipment.

For more information about this position, please click here.


HiFI Case Manager

Job Description:

The Road Home, provider of emergency shelter, housing, and services for people experiencing homelessness, is accepting resumes for the position of HiFI Case Manager. The HiFI Case Manager will support chronically homeless individuals as they move out of homelessness and back into the community. The objective of this position is to provide Housing First and client driven case management services to chronically homeless individuals participating the HiFI program. Above all else Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient and improve their quality of life.

For more information about this position, please click here.


HiNJ Case Manager

Job Description:

Housing Not Jail (HiNJ) is a program developed by The Road Home in a Pay for Success model awarded by Salt Lake County Government. The objective of HiNJ is to identify individuals who are persistently homeless, helping them obtain housing in the community and working with them to optimize housing stability by offering services including case management, behavioral health, and employment. We are currently recruiting for a Case Manager who will engage clients and establish trusting, collaborative relationships directed toward the goal of self sufficiency and success in housing and in the community. The Case Manager will provide enhanced case management and offer supportive services for both homeless, and housed individuals.

For more information about this position, please click here.


HiNJ Housing Specialist

Job Description:

Housing Not Jail (HiNJ) is a program developed by The Road Home in a Pay for Success model awarded by Salt Lake County Government. The objective of HiNJ is to identify individuals who are persistently homeless, helping them obtain housing in the community and working with them to optimize housing stability by offering services including case management, behavioral health, and employment. We are currently recruiting for a Housing Specialist who will engage clients and establish trusting, collaborative relationships directed toward the goal of self sufficiency and success in housing and in the community. The Housing Specialist will provide housing location services to each client, tailoring placement toward specific needs and barriers.

For more information about this position, click here.


Housing Assessor

Job Description:

The Housing Assessor works to assess families and individuals experiencing homelessness or maintaining housing for grant eligibility. Their daily tasks consists of completing assessments, updating internal tracking and databases, communicating with internal and external referring staff concerning needed documents, coordinating services with other departments and community partners, reaching out to clients to update on progress and being knowledgeable concerning the maintenance of all files and eligibility. This requires the ability to de-escalate, empower and advocate for our population, as well as partner with other team members to ensure the quality of all paperwork in regards to grant requirements. This position requires flexibility in both personality and schedule which will entail working some late shifts in order to engage a highly vulnerable population. This passionate self starter will work for an agency that is both the state’s largest nonprofit housing provider and the state’s largest homeless shelter where assistance is given to individuals and families experiencing homelessness. 

For more information about this position, please click here.


Housing Case Manager

Job Description:

The Case Manager will work as part of our Housing team to provide direct case management services to individuals and families who have moved out of homelessness and are living in housing in the community. This passionate self starter will work for the state’s largest nonprofit housing provider and the state’s largest homeless shelter where assistance is given to individuals and families experiencing homelessness. Our mission is to help people move out of homelessness and into housing in the community. 

For more information about this position, please click here.


Quality Assurance Reporting Specialist

Job Description:

The Quality Assurance (QA) Reporting Specialists primary responsibility is to coordinate all aspects of agency reporting for internal data and information review and for distribution to community stakeholders, including City, County, State, and Federal partners as well as other contributing entities supporting The Road Home. The QA Reporting Specialist will work closely with all aspects of data collection, aggregation, and information synthesis for the agency to ensure fidelity in daily, monthly, quarterly, and yearly reporting accuracy. This will include thorough knowledge and understanding of all data recording tools used by our agency, specifically, but not limited to, HMIS and Access database systems maintained and used by TRH teams. This person will support all other QA department activities as needed to ensure all agency programs are working to their highest efficiency to help people step out of homelessness and back into the community. Strong organizational skills are a must, in addition to experience with data entry processes and databases with an exceptionally high attention to detail. This person will interact with many members of The Road Home team and must be able accept changing roles and priorities as necessary and directed. This passionate self-starter will work for a learning based agency that operates Utah's largest emergency shelter and resource program and a deeply effective and performance driven housing program for individuals and families exiting homelessness.

For more information about this position, please click here.


Resident Advocate, Palmer Court

Job Description:

The Road Home seeks employees that have a deep commitment to the mission of serving adults and families that are experiencing or have experienced homelessness. Resident Advocates will provide excellent customer service to these individuals, while working for the state’s largest supportive housing development for formerly homeless individuals.

The Advocate will work at the front desk of a 201-unit apartment building and perform a wide variety of duties relating to working with poverty and vulnerable populations. This team member will work in a beautifully renovated hotel featuring studio, one-bedroom and two- bedroom apartments for chronically homeless single men, women and families. Working here is an opportunity to build and change lives!

For more information about this position, please click here.


Warehouse Manager, Midvale

Job Description:

Serve as warehouse coordinator, part of the facility maintenance staff team, for the Midvale family center warehouse. Perform maintenance of dock, organization of warehouse inventory, including food pantry inventory and ordering. Assist the operations team in custodial duties as needed. Some driving of agency vehicles is required. Our mission is to help people move out of homelessness and into housing in the community. As a leader in the field of homeless and housing services, The Road Home is a strong, vibrant organization continuously seeking to grow and deepen our impact by further developing our programs to end homelessness. 

For more information about this position, please click here.


Operation AmeriCorps: Client Engagement Department

Job Description:

The Road Home is seeking an energetic and dedicated Operation AmeriCorps member to serve full-time in the Client Engagement Department at The Road Home, a homeless shelter for individuals and families. This position will support the Client Engagement team, providing data support to the team and engaging with people seeking employment related services from The Road Home.
 
***Do not apply directly to the agency*** This postion is hired through Salt Lake County.
 

For more information about this position, please click here.


If you do not have a resume, you may complete and submit this Employment Application. For information about current opportunities, please contact resumes@theroadhome.org.