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“Pronounced Echo”

Case Managers on the Front Lines of Supportive Housing

January 11, 2017

The Salt Lake City Weekly reports on the correlation between caseworkers and deaths in long term supported housing.

“Case managers are the frontline troops in the daily battle to monitor, support, encourage and guide residents, even if some decline such efforts. "I think of them as a bridge," Bale says. "We need low enough [case manager to client] ratios to make sure we can support and be present enough so we generally know what's going on." The ideal case manager-to-client ratio is 1 to 10 or 12.” – Stephen Dark, Salt Lake City Weekly, January 11, 2017

Click here to read the article.