The Road Home

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Client Engagement Services

Our Client Engagement Team offers assistance to low-income and homeless individuals on a walk-in basis with obtaining documents, training, and supplies needed to transition back into the workforce, remain employed, qualify for housing, and continue to function in the community.


Location & Hours of Operation

The Road Home Client Engagement Team
210 South Rio Grande Street (located in the family lobby)

Monday: 1:00pm - 3:00pm
Tuesday - Friday: 9:00am - 11:00am & 1:00pm - 3:00pm

Contact us at:  (385) 234-5782 or


Looking for Help?

The majority of our services are employment related with the intention of eliminating many obstacles in the job hunt process. You do not have to be a client of The Road Home in order to qualify. All services dependant on availability of funds, and available to individuals once every 12 months. Here’s how we help:


Identification Documentation: UT state ID’s and Birth Certificates

♦  Have documentation required by state (varies greatly by state)


Greyhound Transportation: One-way ticket originating in Salt Lake City to anywhere in the continental US for employment

♦  Must have a safe place to stay (no shelters or hotels) and employment that can be verified by staff

♦  One-time-only benefit


Mail: We will hold mail for individuals with no address or access to a PO Box that is addressed to 210 S Rio Grande St, Salt Lake City, UT 84101

♦  Only essential mail accepted (i.e. Birth certificates, ID’s, paychecks, tax forms, medical documents, police-related correspondence, etc.)

♦  Mail held for two weeks, then returned to sender


Misc. Documentation: Marriage license, divorce decree

♦  Have documentation required by state (varies greatly by state)


Secure Document Storage: A safe place to store vital documents

♦  Must show photo ID to obtain


Services not Offered

♦  Gas vouchers

♦  Laundry Services

♦  DI vouchers

♦  Clothing

♦  Hygiene items

♦  Bus Tokens or Monthly Bus Passes