The Road Home

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Emergency Services

The Emergency Services Department offers assistance to low-income and homeless individuals on a walk-in basis with obtaining documents, training, and supplies needed to transition back into the workforce, remain employed, qualify for housing, and continue to function in the community.


Location & Hours of Operation

The Road Home Client Engagement Team
210 South Rio Grande Street (located in the family lobby)

Monday – Friday 8:30am - 9:30am & 1:00pm - 3:30pm

Contact us at:  (385) 234-5782 or


Looking for Help?

The majority of our services are employment related with the intention of eliminating many obstacles in the job hunt process. You do not have to be a client of The Road Home in order to qualify. All services dependant on availability of funds, and available to individuals once every 12 months. Here’s how we help:


Identification Documentation: UT state ID’s and Birth Certificates

♦  Have documentation required by state (varies greatly by state)


Bus Tokens: For going to or seeking employment

♦♦ 20 tokens available each morning, and we typically run out by 8:30am♦♦

♦  Service available daily with a limit of 10 tokens in 6 months

♦  Must have valid state ID


Monthly Bus Pass: For those already employed

♦  Available the first week of every month

♦  Must have valid state ID and proof of employment (32+ hours/week)


Greyhound Transportation: One-way ticket originating in Salt Lake City to anywhere in the continental US for employment

♦  Must have a safe place to stay (no shelters or hotels) and employment that can be verified by staff

♦  One-time-only benefit


Employment Training Classes: For those in need of training or certification for a job (e.g. Flagger training, food handlers, SMART)

♦  Provide proof of employment (orientation paperwork, letter from employer, etc.)

♦  Must have a valid state ID


Mail: We will hold mail for individuals with no address or access to a PO Box that is addressed to 210 S Rio Grande St, Salt Lake City, UT 84101

♦  Only essential mail accepted (i.e. Birth certificates, ID’s, paychecks, tax forms, medical documents, police-related correspondence, etc.)

♦  Mail held for two weeks, then returned to sender


Misc. Documentation: Marriage license, divorce decree

♦  Have documentation required by state (varies greatly by state)


Secure Document Storage: A safe place to store vital documents

♦  Must show photo ID to obtain


Services not Offered

♦  Gas vouchers

♦  Laundry Services

♦  DI vouchers

♦  Clothing

♦  Hygiene items